Q:Can we customize the design of our company?
A:We have the most advanced computerized knitting machines and can customize any design of your company.
Q:Can we make samples based on original samples or pictures?
A:Yes, we can make samples according to the original samples, and we also have professional technicians who can make samples with reference to pictures or artwork designed.
Q:What is the process for customizing a knitted sweater?
A:Here are the steps to customize clothing, ----> 1. Please send us your design or sample. (If you have other requirements, please let us know in advance, such as materials, decorations, etc.) ----> 2. Our sales team will send you a quotation with favorable price, more quantity and better price. ----> 3. Process pre-production samples. ----> 4. Start mass production after sample approved ----> 5. Shipping, DDP and DDU options.
Q:What is factory is MOQ?
A:The minimum order quantity is more than 100 pieces, the more quantity, the cheaper the price.
Q:How do I check the status of my order?
A:We will have a dedicated person in charge to connect with you one-on-one and tell you all the details and status of the order within 24 hours. If you have any questions, please feel free to contact us,
Q:Where is Chunmu Clothing’s factory?
A:Our factory is located in Dongguan City, China. Known as the factory of the world, the city is known for producing high-quality knitted and woven garments.
Q:How much time you need to ship the ordered items?
A:If you choose our company sweater design, then we can arrange production immediately (usually within 15-20 days). If you need to custom your design and custom package,custom logo, Normally production of the customized sweater need more time, the delivery time is from 25 Days depending on the quantity ordered. Custom orders will take 25-45 days. If you need a rush order, contact our representatives to discuss your specific needs.
Q:What kind of yarn do you use?
A:We supply most of the yarns in the market, eg: 100% Cotton
100% organic cotton
100% ethically sourced cashmere
100% Superfine Merino Wool
100% mohair
100% alpaca wool
acrylic fiber
Traceable Viscose
cotton acrylic
Recycled Cotton and Polyester
100% organic cotton
100% ethically sourced cashmere
100% Superfine Merino Wool
100% mohair
100% alpaca wool
acrylic fiber
Traceable Viscose
cotton acrylic
Recycled Cotton and Polyester
Q:Do you provide true wholesale prices for your items?
A:Yes, we do. Please email us your requirements and quantity to get a wholesale quotation. We will give you the lowest quotation with the best quality, If you have any other questions, please email us, we will reply you within 24 hours.
Q:Can your company help our company provide one-stop supply chain service?
A:Chunmu Apparel provides end-to-end supply chain solutions from product design and development, OEM services, quality control to global logistics. High quality and high efficiency are the reputation of our factory, and we are constantly breaking through the limitations of the fashion industry. We are not only a custom sweater manufacturer, but also a professional supply chain solution export service company, we provide one-stop sweater sourcing, shipping and customs clearance services from China.
Q:Do you provide OEM and ODM service?
A:Yes. We do not do stock, our factory provides OEM and ODM service for more than 20 years, if you have any questions, please feel free to contact us.
Q:Which countries do you mainly ship to?
A: We mainly ship to European and American countries, and can also ship to any country according to the buyer's request.
Q:How much does the sample cost?
A:According to the design, yarn, quantity and brand, long-term VIP customers can enjoy free proofing fee service, and the proofing fee can be refunded if the quantity of each design reaches 300-500 pieces or more
Q:What are your payment terms?
A: For a new buyer we work on a term of 50% in advance and 50% before dispatch. This can be negotiable once we establish a healthy business relation.
Q:What is the shipping method?
A:They are express, by sea and by air, etc., the cost depends on the CBM and shipping method. We always provide the best shipment according to the requirements of our customers.
